Blue Bunny, Get on Down With Your Bad Self
The other night, the little angel wanted ice cream. We hauled out some sort of chocolate brownie something from Blue Bunny.
"No," she said. "The brownies taste bad in that ice cream."
"Well, then we should call them and tell them that."
Her mouth dropped open.
"Seriously, that's what you do when you're not satisfied with a product."
So we looked up the 800 number on the package and called them.
Beloved introduced himself.
"We have a problem. My daughter and I like to buy your ice cream, in many flavors, but she is REJECTING the brownie chocolate ice cream."
He took a deep breath.
"She says the brownies taste bad."
"That's the problem. We have a large carton of this ice cream, but the brownies don't taste good."
And then he hung up and we had a good laugh.
Imagine my surprise when at nine the next morning, the phone rang. Area code: 712. Wells HQ, on the phone.
The woman was very pleasant. She asked for the lot number and some other information from the bottom of the carton. "It's possible there was something wrong with the brownies," she said finally, taking the entire situation very seriously. "Would you like a coupon so your daughter can try a different flavor?"
Of course we would like a coupon.
When the little angel got home yesterday after a very exciting day at summer camp, I told her about the call and the coupon.
"See?" I said. "That's how it works."
Usually.
Well played, Le Mars, Iowa.